Política de reembolso

Custom-made orders are not refundable or exchangeable. Returns of all other items can be made within 30 days of shipment. For U.S. exchanges, reshipment charges are: up to $5.95 for first item and $0.25 for each additional item. For international exchanges, full shipping cost will be charged. For orders paid by credit card, reshipment charge will automatically go on the card used. For orders using other forms of payment, please enclose a check. Exchanges must be for like items only. Sale items are not returnable. Please allow 1-2 weeks for processing.

If for any reason, you are not completely satisfied with your purchase, you may return it within 30 days, except for custom made tutus and costumes. No exceptions. However, we must ask that you adhere to the following guidelines:
•Must be sent postage paid.
•Body wear must have all labels and tags attached, not been worn and must be in clean, unwashed original condition.
•All items must be returned in the manufacturer's original packaging which must be in the same condition as when it was sent to you.
•When making a return, be sure to ship in a cardboard box

Custom made tutus cannot be refunded evn if the costume cannot make it to the requested date. We cannot garantee specific delivery dates, especially during busy times of year.